Why am I getting a Secure Connection Failed or SSL Protocol error message?

Answer

- This error can often be resolved by clearing your web browsing data history.

Instructions on how to clear your browsing data

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  • Last Updated Apr 18, 2024
  • Views 67
  • Answered By Heather Dalal

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Comments (1)

  1. The Secure Connection Failed error arises when Firefox cannot establish a secure connection with a website. This error is also known as this site can’t provide a secure connection, typically caused by an issue with the website’s SSL certificate or a mismatch in encryption algorithms and protocols. It should be noted that this is a Firefox-only error that does not exist in any other web browser. There are different causes and ways to fix the error; you need to understand them properly in detail. I found a helpful resource article at: https://cheapsslweb.com/blog/secure-connection-failed-firefox/. Hope it helps!
    by ellygracia on Jun 30, 2025