What happens if my ILL is lost or damaged?
Answer
If your ILL is lost or damaged, please contact your ILL office immediately to let them know. There is a replacement fee of $100 for any lost or damaged item and an additional $35 fee for processing. The Library reserves the right to adjust this replacement fee upward if it does not cover the cost of the replacement.
The library reserves the right to terminate your borrowing privileges at any time if you do not observe our policies.